Frequently Asked Questions
Everything you need to know about our beauty technology and services.
What is the warranty period for AMIRO beauty devices?
All AMIRO devices come with a standard 1-year limited warranty that covers any manufacturing defects or hardware malfunctions under normal use.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and tracking information is provided via email once dispatched.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy. Products must be returned in their original packaging and in like-new condition to be eligible for a full refund.
Are your LED mirrors and skincare tools safe for all skin types?
Our products are designed with clinical-grade safety standards. However, we recommend consulting the specific product manual or your dermatologist if you have extremely sensitive skin or active medical conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options such as Klarna and Afterpay.
How do I clean and maintain my AMIRO device?
For most devices, we recommend wiping with a soft, lint-free cloth. Do not use harsh chemicals or submerge electronic components in water unless specified as waterproof.